The difference between the word overcrowded and underutilized when applying to any place (country , company or community) is more on perception rather than the practicality depending on who is there to define it.
A myopic leadership whose vision is blurred with very narrow , uninformed blocks of feudalism, autarky sometimes inherited sometimes ingrained in the system where they operate always sees any crowd as a liability , a escalated cost, overbearing drag to the concept of growth( if at all they had any blueprint for any such growth). With no plan in hand , thought process for the future or power of new ideation or imagination they simply flex the default power (entitled by system) in punishing ,purging whoever comes in front sometimes randomly , sometimes rearing any old vendetta. The crowd to them is like a mass , a block , an inertia not the cluster of individual talents to cultivate and capitalize. They neither appreciate the individuality nor they respect the collective knowledge , the only thing they crave for unhinged power to prevail , gross entitlement to muzzle creativity or change and thus keep inflicting danger and doom for everything connected to his fiefdom.
Exactly opposite is true for the visionary leadership which comes with its foremost quality of mutual respect with other’s visions , work on past to promote the future not setting aside as everything before his tenure as unwarranted , uncalled for , unnecessary. Without being narcissist , he always values his predecessor’s action , try to explore the context or pretext of each and every decision taken before nullifying them as wrong or trashing them outright . To him any crowd is not just mass or number of persons inhabited by it be it company or community but a place of diversity , cluster of individuality , incubator of germination of talents provided they be explored delicately as well as diligently. He never judge any individual by some demographic values loaded with very generic overtures (as young , old , male, female , senior , junior and so on), he rather cultivates its underlying competence , use its charisma as it suits different situation or scenarios very much part of the organisation where he operates. To him the word overcrowded indicates a full reserve of talents poised to be first expedited then exploited by putting a robust layout to utilize optimally each of them. Exclusive plan for each of them comes off his bigger blue print of organization goals he envisioned(or setting forth ) filled up its share of excitement and embracement down the lane.